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March 11, 2020


Neway Response to the Coronavirus Outbreak

At Neway Fertility, the health of our patients and staff is a top priority. In response to the Coronavirus (COVID-19) outbreak, our medical team is closely monitoring developments and following the updated recommendations from the CDC and public health department to reduce the risk of exposure to the virus for our patients and staff.

If you have an upcoming appointment, please review these guidelines carefully.

Neway requires all patients to complete a questionnaire prior to their office visits in order to identify those who may be at risk of having the COVID-19 infections:

• Patients with fever, shortness of breath, or difficulty breathing will need to reschedule their appointments until after the resolution of their symptoms.

• Those who have traveled to, from, or through mainland China, Iran, Italy, Japan, or South Korea within the past 14 days will need to complete a 14-day self-quarantine prior to coming to our office, per the recommendation of the CDC. Treatment at Neway cannot be initiated until after the quarantine period and the patient has remained free of any respiratory symptoms throughout the quarantine.

• Patients who have come in contact with anyone diagnosed with COVID-19 also would need to complete a 14-day self-quarantine before coming to our office. Treatment at Neway cannot be initiated until after the quarantine period and the patient has remained free of any respiratory symptoms throughout the quarantine.

Because infected individuals may not exhibit symptoms for several days, these precautionary steps cannot completely eliminate the risk of exposure to COVID-19. In addition, with the increasing number of community-acquired infections, travel history may become less effective in identifying at-risk patients.

If a previously healthy patient suddenly were to become symptomatic and were coming to Neway for a procedure such as an embryo transfer or egg retrieval, a last-minute cancellation would be necessary. Although this would be a disappointment for the patient, the safety of other patients and our staff is our highest priority.

Furthermore, as the effects of COVID-19 infection during pregnancy are unknown, it would also be in the best interest of a patient who is unexpectedly exposed to COVID-19 during fertility treatment to defer completion of the treatment until the resolution of the infection. You can read more about coronavirus and pregnancy at the CDC web site.

Neway staff with respiratory symptoms will be asked to stay at home until the resolution of their symptoms and, if indicated, to seek medical care with their physicians. The home quarantine policy also applies to Neway staff.

If a Neway staff member or patient who visits our office were to test positive for COVID-19, our staff would undergo a 14-day self-quarantine at home. Should this occur, our affiliate clinic, American Fertility Services in Greenwich, Connecticut, would help with emergency procedures during the quarantine, provided the patient has not been at a facility with a diagnosed case of COVID-19.

Neway recognizes this is a time of uncertainty, and some patients may experience a high level of anxiety. We are here to support our patients during these difficult times. For patients who are planning to initiate elective procedures but are concerned about this epidemic or the possibility of having unexpected treatment cancellations, it may be prudent to defer treatment.

That said, if you are thinking about your fertility and wondering how to proceed once this difficult time passes, our doctors are available via telehealth to discuss how you can plan for the next step. We’ve been consulting locally and around the world by phone and video for years; we can assure you that our virtual care and advice are as helpful and meaningful as what you would receive at our office. Call us at 212-750-3330 if you are interested in setting up a consultation.

This page will be updated as often as necessary. In the meantime, for more information about COVID-19, visit the CDC’s web site.

 

FREQUENTLY ASKED QUESTIONS

Q: Is Neway Fertility seeing patients at this time?

Currently, Neway offices are open and we are seeing patients, but we are closely monitoring local conditions and mandates. If you are not feeling well or you suspect you’ve contracted or been exposed to the virus, please phone our office at 203-774-9900 and we will be happy to reschedule your appointment. Should a closure be required, we will update this page with information as well as contact any patients with appointments.

If you are thinking about your fertility and wondering how to proceed once this difficult time passes, our doctors are available via telehealth to discuss how you can plan for the next step. We’ve been consulting locally and around the world by phone and video for years; we can assure you that our virtual care and advice are as helpful and meaningful as what you would receive at our office. Call us at 212-750-3330 to set an appointment.

Q: What is Neway Fertility doing at its offices to ensure patient safety during this outbreak?

Neway is requiring patients to complete a questionnaire prior to their office visits to ensure that they are not at elevated risk of COVID-19 infection. We are also following CDC guidelines, employing strict disinfection and handwashing protocols, conducting consultations via phone and videoconference when possible, and asking all patients to apply hand sanitizer as they arrive at our facility.

Q: Has a COVID-19 infected patient been to Neway?

We do not know of any patient at Neway that has been diagnosed with COVID-19.

Q: Should I continue trying for a pregnancy, given the current outbreak?

This is a decision that can be made only by you; however, the American Society for Reproductive Medicine (ASRM) advises that “out of an abundance of caution, patients who have high likelihood of having COVID-19 (fever and/or cough, shortness of breath, and either exposure within 6 feet of a confirmed COVID-19 patient and within 14 days of onset of symptoms, or a positive COVID-19 test result), including those planning to use oocyte donors, sperm donors, or gestational carriers, should strive to avoid a pregnancy.”

Q: What is the risk to pregnant women of getting COVID-19? Is it easier for pregnant women to become ill with the disease? If they become infected, will they be more sick than other people?

According to the CDC, it is unknown whether pregnant women have a greater chance of getting sick from COVID-19 than the general public, or whether they are more likely to have serious illness as a result. Pregnant women experience changes in their bodies that may increase their risk of some infections. With viruses from the same family as COVID-19, and other viral respiratory infections, such as influenza, women have had a higher risk of developing severe illness. It is always important for pregnant women to protect themselves from illnesses.

Q: If a pregnant woman has COVID-19 during pregnancy, will it hurt the baby?

According to the CDC, the risk posed to infants of a pregnant woman with COVID-19 is unknown.

Q: Can COVID-19 be passed from a pregnant woman to the fetus or newborn?

It cannot be said with certainty whether a pregnant woman with COVID-19 can pass the virus that causes COVID-19 to her fetus or baby during pregnancy or delivery.

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